In accordance with the legal provisions in force, you have a period of fourteen (14) days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay penalty. After communication of your decision to exercise your right of withdrawal within this period of fourteen (14) days, you have another period of fourteen (14) days to return the product (s) concerned by the withdrawal.
During this period, the customer will be able to return the new, not worn and not open products, without having to justify reasons or pay a penalty.
All products may be withdrawn, except those excluded by article L. 221-28 of the Consumer Code, in particular personalized products.
The shipping costs to return the product are the responsibility of the customer. La Bobine à Pois agrees to reimburse the customer from all the sums which were paid to him upon receipt of the returned product and to the finding of the good quality of the latter. The refund will be made via the payment method used when ordering.
The customer must assert his right of withdrawal:
- either by duly filling out the withdrawal form proposed below and returning it by post to the seat of La Bobine à Pois;
- either by contacting customer service by email at firstname.lastname@example.org
Returns will only be accepted if the product return procedure is respected by the customer.
La Bobine à Pois - Return service
9 rue Notre Dame - 63610 Besse and Saint Anastaise
I notify you by this, my withdrawal of the contract relating to the sale of the product (s) below mentioned:
Order number :
Client name :
Client's signature :